Today we received our first set of documents released by the (now) Department of Immigration and Border Protection under the provisions of the FOI Act (Commonwealth). The request was for:
Any policy or guideline documents, effective from October 2009 onwards, that define the types of incidents (hereafter referred to as their classification) that can be reported to the Department by detention service providers, and define or explain which categories should be applied to which incidents. (For example, documents that define the classifications supported by the CCMD Portal, and documents that might be used by a Serco officer to determine which classification(s) best describe incidents that occur within a detention centre)
A PDF copy of the request, decision and Serco’s Incident Reporting Guideline is available here.